How to Frequently Asked Questions about DRAWings PRO embroidery software
This tutorial will guide you through the process of locating the “SoftwareKey” application within your DRAWings PRO installation and activating your software using your Serial Number and Activation Code.
If your computer has two graphics cards (typically an integrated card and a more powerful dedicated NVIDIA or AMD graphics card), you may need to configure Windows 11 to use the NVIDIA/AMD card for DRAWings. This can improve the performance and stability of the software. Follow these steps to set DRAWings to run on your…
If DRAWings is unresponsive due to an unsupported file being opened, it may try to load this file each time it starts, causing the software to freeze. To fix this, reset the software installation by following these steps: Steps to Reset DRAWings (X, XI or XII) on Windows Steps to Reset DRAWings (X, XI or…
If you experience any issues with your DRAWings software, please gather and send us the following information to help us diagnose and resolve the problem: Serial Number, Application Log, and System Information. Follow the instructions below to locate and attach each file. USB or Software Key Serial Number Collect the Application Log For DRAWings PRO…
How to Transfer Your DRAWings License to a New Windows Computer If you need to move your DRAWings license from one computer to another, you can do so by logging out of the software key on the original computer and reactivating it on the new one. This process requires the Software Key Login service and…
If you didn’t register your software during installation or startup, you can register it anytime by following these steps. For DRAWings X, XI, and XII For DRAWings 8 and earlier versions IMPORTANT: For Offline Registration If you don’t have an internet connection: Following these steps will allow you to register your software and access support…
A Key Form may be requested from our Support team to check the validity of your Security key. To create and send the Key Form from within DRAWings, follow these steps: Following these steps ensures that our Support team has the information needed to assist you effectively.